FAQs

Frequently Asked Questions

 

How can I contact VASC?

You can contact our support team anytime at vascsupplementshop@gmail.com and we’ll help you with any questions regarding your order, products, or shipping.

Do you ship worldwide?

Yes — VASC ships worldwide.

Where do you ship from?

Our products are shipped from our fulfillment partners and warehouses based the United States.

Can I change or cancel my order?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us within 12 hours of placing your order.

Requests made after this window may not be possible once your order enters processing.

What payment methods do you accept?

We accept most major payment methods including:

  • Visa
  • Mastercard
  • American Express

When will my order be processed?

Orders are typically processed within 1–3 business days (Monday–Friday).

Please allow additional processing time during holidays, promotions, or high-volume periods.

How long does shipping take?

Shipping times may vary depending on your location and demand levels. Most orders arrive within 7–21 business days.

You’ll receive tracking information once your order has been shipped.

What if my order doesn’t arrive?

If your order has not arrived within 30 days after shipment, please contact us and we’ll help resolve the issue.

Will I need to pay customs fees or import taxes?

Depending on your country, import duties, taxes, or customs fees may apply once your order arrives. These charges are determined by your local customs office and are the responsibility of the customer.

How do I return an item?

To request a return, please contact our support team at support@vascflow.com.

What if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, contact us immediately with:

  • Your order number
  • Photos of the item
  • Any relevant details

We’ll work to resolve the issue as quickly as possible.

When will I receive my refund?

Refunds are issued back to your original payment method. Once approved, refunds typically appear within 7–10 business days, depending on your bank or payment provider.

Who is VASC built for?

VASC is designed for lifters chasing fuller pumps, stronger vascularity, and workouts that feel switched on from the first set to the last.

Our formulas are built for consistency, performance, and no more flat workouts.